
SYW + Mastercard
Shop Your Way Loyalty App
Results
4.5 Stars in App store (+4K ratings)
Shop Your Way partnered with Mastercard to launch a new mobile banking app for the U.S. market.
I led the design and product squad responsible for implementing the app. We received core screens from the U.S. team and expanded them to cover missing use cases across the full user journey.
We translated these gaps into:
Comprehensive user stories covering both core and edge cases
Clear UX deliverables to support development
Structured flows aligned with business and technical requirements
Maintained and expanded the design system as needed—ensuring consistency while covering new scenarios.
My role involved:
Presenting deliverables to the dev team and ensuring alignment
Clarifying requirements and resolving ambiguities
Managing stakeholder feedback and unblocking implementation
The app launched with minimal delays and achieved a 4.5-star rating in the app store—delivering a smooth user experience and strong initial reception.